Five Things to Know About the Changes
In 2020, CMS announced key changes to the methodology for calculating Medicare Advantage (MA) Star Ratings. The changes place greater emphasis on Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and patient experience. We know you’re busy, so we compiled the list of changes for you. Our infographic makes it simple for you to get a quick overview of the key points health plans want to be aware of and incorporate in their business strategies going forward.
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