Episode: The Human Stakes Behind the Data

Recorded live at Quest Analytics® Vision Quest 26 in Chicago, this episode brings together a patient and a clinician for a candid conversation about what provider networks mean at the human level. Shanna Adamic — author, speaker, and six-year patient navigating misdiagnosis, fragmented care, and a life-saving brain surgery — interviews Dr. Luke Hansen, Chief Medical Officer at Arcadia, on why the work of building networks is mission-driven.

Topics Covered

• Shanna’s six-year patient journey — and what it taught her about fragmentation, misdiagnosis, and the importance of connected care
• Dr. Hansen on why clinical medicine defaults to the most common diagnosis, and what it takes to get to the right answer
• Why a “contracted network” and an “accessible network” are not the same thing — and what health plan professionals can do about it
• How the networks our clients build create real-world access for real people
• Why both guests believe we may be entering the first truly intelligent era of healthcare