First In Provider Network Solutions
(Again)
We’re Quest Analytics
And for more than 30 years, we’ve been improving provider network management one groundbreaking innovation at a time.
We were first to:
- measure network access & disruption
- publish online directories
- measure network adequacy
- build a primary-sourced national provider database
- measure provider directory accuracy
- measure, manage and monitor adequacy and accuracy together — across the enterprise
We’re the Industry
Standard for a Reason
95% of Health Plans Use Our Tools
Why do more than 400 health plans trust us to solve their access, adequacy and accuracy problems? Because only Quest Analytics delivers consistently cutting-edge solutions that get the job done. And with Quest Enterprise Services, we’ve done it again, delivering the first and only provider network management platform that reduces regulatory risk — for adequacy and accuracy — while streamlining workflow across the enterprise.
CMS and States Use Our Tools
We’ve worked closely with CMS for more than 13 years to improve the quality of Medicare Advantage and Qualified Health Plan networks nationwide. We’re also a trusted resource for more than 20 state regulatory departments across multiple lines of business, including the largest departments in the nation.
500,000+ Providers Use Our Tools
Our BetterDoctor Exchange is the nation’s only auditable clearinghouse of primary-sourced, continuously updated provider data, used by more than half a million providers to keep their online profiles accurate. It represents a national “source of truth” far more accurate than any secondary source, and gives us the unique ability to measure provider directory accuracy through our Quest Enterprise Services platform.
We’re Great Partners
Maybe you’ve heard healthcare is complicated. We certainly have. We’ve learned no two health plans are structured alike or face exactly the same challenges. That’s why we work so closely with our customers to understand — and address — their needs.
In fact, many of our most useful innovations began with a customer challenge — and we can never resist a challenge.
We also support our partners with a U.S.-based call center — or in the case of Quest Enterprise Services, with a support representative dedicated to your business.
Maybe that’s why, at last check, our customers gave us a Net Promoter Score any company can be proud of.
And We’re Just Getting Started
We’re a growing company — and thanks to our investment partners, we’ve got the financial resources to move the national healthcare needle in a very big way.
Which is just what we’re doing.
Our Leadership Team
Seasoned industry veterans on a shared quest to transform healthcare.
STEVE LEVIN
Chief Executive Officer
JOHN P. WEIS
President, Co-Founder
BRENT SANDERS
Chief Commercial Officer
LINDA BORTHS
Chief Client Officer
JIM RUBIN
Chief Financial Officer
BARBARA DUMERY
Chief Product Officer
KRISTIN RUSSEL
Chief Marketing Officer
BILL KLEINFELTER, R.Ph.
Executive VP of Provider SolutionsOur Board
ROGER HOLSTEIN
Chairman at Quest Analytics and Managing Director, Digital Media Head for Vestar Capital Partners
NORM ALPERT
Founder and Co-President for Vestar Capital Partners
NIKHIL J. BHAT
Managing Director, Co-Head of Business & Technology Services for Vestar Capital Partners
ELIZABETH BIERBOWER
Strategic Advisor
CHARLES BOORADY
Founder and Managing Director at Health Catalyst Capital
DAVID HILL
Co-Founder at Quest Analytics
FRANK INGARI
President and CEO at Tandigm Health
RITA JOHNSON-MILLS
Board member
DR. BILL LEWIS
Board Member
JOHN WEIS
President and Co-Founder at Quest Analytics
Case Studies
Challenges solved, lessons learned.
A Tale of Two Networks
An accidental A/B test reveals there are two ways to build a network — and one of them’s a nightmare.
ReadBuilding Their Own HMO
A large urban metro health system finds the partner it needs to go it alone.
ReadUniting an Enterprise
They set out to solve adequacy — and built a stronger business along the way.
Read