Leading the Way in Provider Network Management
Why Quest Analytics®?
At Quest Analytics we understand that healthcare is more than just a visit to the doctor—it’s about knowing you have the right team behind you, ready when you need them. That’s why we’re dedicated to providing health plans, health systems, and regulators with advanced solutions and comprehensive data to help design and manage networks that not only meet the interconnected challenges of complying with regulatory standards and delivering high quality care but are also efficient to build, operate and ensure member satisfaction.
Our Mission
Our Legacy
We are the standard setter. Since our founding over two decades ago, we have led the industry in measuring networks. We invented many of today’s accepted measures including Network Adequacy, Network Access, Network Disruption, and Network Accuracy. Today, we work with the largest state and federal regulators as well as 90% of health plans, impacting 90% of Americans. Our expertise is not just recognized — it’s relied upon.
Our Approach
Ensure the integrity of your provider networks through a robust, multi-step interrogation and verification process, leveraging our exclusive BetterDoctor® portal for provider and group attestations, proprietary nationwide network information, and integrated public source content to maintain the most current network information and comply with regulatory requirements, such as the No Surprises Act and Medicare Advantage Provider Directory Accuracy.
OUR DATA DIFFERENCE
What sets our data apart is not just what it contains, but where it originates. Our foundational data comes directly from network files submitted by payers for the purpose of complying with regulatory requirements. Our proprietary, direct from the source, access is not dependent on publicly available machine-readable files or selectively presented information from online directories. Our data is submitted to, and validated by, regulators and represents a true reflection of the network. When we enrich that data with elements such as BetterDoctor’s attestation and verification processes, affiliation, and claims information we unlock insights by leveraging unfiltered data available only through Quest Analytics. We use this same data advantage to train our machine learning models, ensuring our artificial intelligence is grounded in authentic, real-world data and delivers uniquely valuable insights.
The Power of Community
Trusted Partner of CMS and States
We’ve worked closely with CMS for nearly 15 years to improve the quality of Medicare Advantage and Qualified Health Plan networks nationwide. We’re a trusted resource for more than 30 state regulatory departments and independent review organizations across multiple lines of business, including the largest departments in the nation.
Our Client Services Advantage
Our Client Services team is an extension of your team. They work alongside you to support regulatory compliance, provide years of industry expertise, assist with quality reviews, provide submission support, reporting and audit preparation. It is part of the reason our health plan partners consistently give us one of the top Net Promotor Scores in the industry.
Working together to improve member experiences and outcomes, one network at a time.
OUR LEADERSHIP TEAM
Seasoned industry veterans on a shared quest to transform healthcare.
Steve Levin
- Chief Executive Officer
Steve Levin
Chief Executive Officer
Linda Borths
- Chief Client Officer
Linda Borths
Chief Client Officer
Barbara Dumery
- Chief Product Officer
Barbara Dumery
Chief Product Officer
Bill Kleinfelter, R.ph.
- Executive VP of Provider Solutions
Bill Kleinfelter, R.ph.
Executive VP of Provider Solutions
Martin Luethi
- Chief Technology Officer
Martin Luethi
Chief Technology Officer
Jim Rubin
- Chief Financial Officer
Jim Rubin
Chief Financial Officer
Brent Sanders
- Chief Commercial Officer
Brent Sanders
Chief Commercial Officer
Subhash Seelam
- SVP, Applied Network Analytics
Subhash Seelam
SVP, Applied Network Analytics
Mary Truvillion
- Senior Vice President, People
Mary Truvillion
Senior Vice President, People
Scott Westover
- Chief Network Solutions Officer
Scott Westover
Chief Network Solutions Officer
OUR EXPERT TEAM
OUR BOARD
Roger Holstein
Elizabeth Bierbower
Board Member
Charles Boorady
Founder and Managing Director at Health Catalyst Capital
Stephen Gold
Board Member
David Hill
Co-Founder at Quest Analytics
Rita Johnson-Mills
Board Member
Steve Levin
CEO at Quest Analytics
Dr. Bill Lewis
Board Member
John Weis
Co-Founder at Quest Analytics
Norm Alpert
Founder and Co-President for Vestar Capital Partners
Nikhil J. Bhat
Managing Director, Co-Head of Business & Technology Services for Vestar Capital Partners
Wilson Orr
Vice President focused on Healthcare investments for Vestar Capital Partners