CMS Medicare Advantage and Medicaid Resource Hub

Discover the latest insights and proven provider data management tips for CMS compliance. Our expanding collection of resources is here to help you achieve your Medicare Advantage and Medicare-Medicaid Plan goals.

New Health Policy Episode

Get ready for 2025 with the latest insights on major health policy changes! Join Kate Deiters and Zach Snyder as they break down federal policy updates related to network adequacy and provider directory accuracy. Discover what’s changing and how you can start preparing for the new requirements.

  • The Propose 2026 Notice of Benefit and Payment Parameters
  • Managed Care Final Rule
  • Mental Health Parity and Addiction Equity Act (MHPAEA) Final Rule
  • CMS National Directory Pilot
  • Trends for 2025

Medicare Advantage Network Adequacy Application Process

Discover the latest changes to the Network Adequacy requirements for Medicare Advantage Organizations applying for initial or service area expansion contracts.

Policy Brief: CY2025 Medicare Advantage Final Rule

Get Ahead: 2025 CMS Medicare Advantage Insights. New Network Adequacy Requirements explained. Download our policy brief today.

Discover Your Opportunity, Network Build and ROI

When you’re preparing to expand your Medicare Advantage Provider Network footprint, it’s important to understand the costs and potential ROI of adding new counties. In this video, Eliza Hoffman, VP of Regional Payers, shares how she and her team can help you understand the network build effort to expand into each desired county, the potential ROI upon achieving average enrollment, and which providers to contract with to quickly and efficiently fill specialty gaps. Schedule your Complimentary Opportunity Analysis today!

Explore Our Latest Articles

CMS Releases Proposed Rule Impacting Medicare Advantage Organizations for Contract Year 2026
On December 10, 2024, the Centers for Medicare & Medicaid Services (CMS) released a proposed rule impacting Medicare Advantage (MA) Organizations for Contract Year 2026. This proposal introduces pivotal provisions...
FAQs: Medicare Advantage Applications and Letters of Intent
Medicare Advantage (MA) Organizations applying for initial, or service area expansion can use Letters of Intent in place of a signed contract to help meet network adequacy requirements while going...
Medicare Advantage Network Adequacy and Provider Data Accuracy Toolkit
Medicare Advantage Network Adequacy and Provider Data Accuracy Audit Toolkit Comprehensive Toolkit for Network Evaluations and Strategy Are you looking to evaluate your network and strategy in line with CMS...
CMS Medicare Advantage Network Adequacy Submission
Supercharge Your Medicare Advantage Network Submission Best Practices for Submitting HSD Tables to CMS Are you feeling the heat from the Centers for Medicare & Medicaid Services (CMS) when it...
Medicare Advantage Network Adequacy and Provider Data Accuracy Toolkit
Medicare Advantage Network Adequacy and Provider Data Accuracy Audit Toolkit Comprehensive Toolkit for Network Evaluations and Strategy Are you looking to evaluate your network and strategy in line with CMS...
FAQs: Medicare Advantage Applications and Letters of Intent
Medicare Advantage (MA) Organizations applying for initial, or service area expansion can use Letters of Intent in place of a signed contract to help meet network adequacy requirements while going...
Understanding CMS Exception Requests for Network Adequacy
Raise your hand if you’ve ever had difficulties meeting network adequacy criteria. Well, you’re not alone. Submitting an exception request for network adequacy involves multiple components, and we’re here to...
CMS Corrective Action Plans: What Medicare Advantage Organizations Need to Know
The Centers for Medicare & Medicaid Services (CMS) turned things up a notch with new provider directory requirements last year, and now they’re doubling down with Corrective Action Plan requests...
CMS Exception Request to Network Adequacy Criteria Checklist
Create a Compelling Case for Your Exception Request The time has come–you need to make a network adequacy exception request. Nobody wants to fall into a regulatory pothole, so a...
Understanding Medicare Advantage Network Adequacy Requirements
If you’re in the world of Medicare Advantage, you likely know how crucial it is to stay on top of CMS updates. The Contract Year 2025 Medicare Advantage and Part...
Everything to Know About Behavioral Health Policies in Medicare Advantage
Behavioral health is a vital component of comprehensive healthcare, especially for seniors and individuals with disabilities who depend on Medicare Advantage (MA) plans for their insurance coverage. The Centers for...
Triennial Network Adequacy Review Essentials for Medicare Advantage Organizations
Compliance serves as a hallmark of integrity and a complex challenge for contemporary businesses. It’s an indispensable aspect of corporate governance that keeps companies in good standing with regulatory bodies...

Ghost Networks

Ghost Networks in Healthcare: What They Are and How To Address Them
Ghost networks have increasingly become a central topic in discussions within the healthcare sector and legislative circles. As this issue gains attention, it is crucial to understand the implications of...
How Ghost Networks Impact Health Plans and Health Systems
Health plans and health systems face significant financial challenges due to the presence of ghost providers. Keeping these providers in your data undermines the efficacy of health systems, resulting in...
The Requiring Enhanced & Accurate Lists of Health Providers Act
Are enrollees receiving the healthcare services they were promised? Inaccurate provider directories and ghost networks have been longstanding concerns in the healthcare industry, particularly with mental health services. Recognizing the need...

Medicare Advantage Applications and Letters of Intent: Process and Timelines Explained

Wondering when and how to submit Letters of Intent during your Initial or Service Area Expansion application? Roxanne Butts, Client Services Consultant at Quest Analytics, walks you through the operational instructions and submission timelines.

What to Do When Your Medicare Advantage Contract is in Jeopardy

Discovering network deficiencies after submitting your HSD table to CMS can be stressful. Where should you start if you want to quickly add providers to the network? Eliza Hoffman, our VP of Regional Payers Segment, shares the answer.

Find More Videos from Quest Analytics

Learn the latest news, insights, and strategies, from the experts at Quest Analytics. Explore our collection of provider network management videos on our YouTube channel. 

🔔 Subscribe Today to be the first to access new content as soon as it’s released!

MEASURE YOUR NETWORK LIKE CMS

Ready to evaluate your provider network the same way that regulators will evaluate it? Quest Analytics delivers the answers to your test – bringing peace of mind by showing you what regulators will see when they evaluate your network. Our Medicare Advantage and Medicare-Medicaid Network Adequacy templates will reduce your compliance testing time and cost, leaving you with more time to focus on getting better insight into your data and taking action where it matters.

Provider Data Management Tips & Resources

8 Data Tips for Medicare Advantage Network Adequacy Reviews
Your provider network is your greatest strength, but a network with inaccurate data or ghost providers isn’t very efficient. Whether you’re fine-tuning your data for a Triennial Network Adequacy Review,...
Why Enterprise Provider Network Management is Important for Health Plans
Times are changing my friend. As someone in the world of provider network management, you know this better than most. From increasing turnover rates on all fronts to ever-morphing work...
The Secret to Provider Data Management Success: Daily Tracking and Measuring
Provider information changes all the time, and if you’re not keeping up with those changes, you could miss out and be at risk of non-compliance. With 20% of providers shaking...
Creating an Effective Provider Data Management Strategy
It is Friday afternoon, and all you can think about is getting out on the green tomorrow at the top-notch golf course everyone talks about. The only problem is scoring...
How Dynamic Provider Network Reports and Analytics Deliver Insights Straight to the Top
In a constantly evolving provider network environment, you need timely and current data to guide your decision-making and strategic planning processes. Manually sorting through large datasets is complex, time-consuming, and...
Teamwork Over Silos: How to Improve Your Provider Data Management
Whether you’re navigating compliance, forging new networks, or skyrocketing sales, one thing’s crystal clear—future success lies in internal alignment and communication. Let’s look at how breaking down silos within your...
The Impact of Provider Data Accuracy on Network Adequacy
The Impact of Provider Data Accuracy on Network Adequacy Download Now! Revealing the Powerful Link between Provider Data Accuracy and Network Adequacy Managing a health plan provider network is like...
5 Best Practices: Improving Provider Data Accuracy, Provider Outreach and Outcomes
Everyone’s buzzing about improving provider data accuracy and transparency these days—and for good reason. Just like an athlete training to reach peak performance, healthcare professionals like yourself need the right...
Provider Outreach and Verification
A Proven Approach to Provider Data Accuracy Download Now! Simplify Provider Data Verification with Attester-Driven Rolling 90-Day Outreach Are you a health plan professional striving to improve your provider verification...
How Network Adequacy Depends On Provider Data Accuracy
Let’s address the elephant in the room – the separation of network adequacy and provider data accuracy. We all know they’re both crucial for a successful provider network. Yet they’re...
Key Metrics for Provider Directory Audits: Provider Outreach Analytics
If you want to pass a provider directory audit, looking at your provider outreach analytics is a great place to start. With the right analytics, you can demonstrate compliance and...
How to Increase Practitioner Response Rates for Data Accuracy
Identifying effective strategies to engage healthcare practitioners is crucial for insurers and decision-makers. By improving response rates from practitioners, you can gather valuable insights and enhance your decision-making processes. In...

Streamline Your Network Adequacy Exceptions

EXPEDITE YOUR PROCESS. ENHANCE YOUR EXCEPTION NARRATIVE.

Getting a network adequacy exception request accepted is no walk in the park. This can be true whether you’re submitting to the Centers for Medicare & Medicaid Services (CMS) or a State Regulator. The Quest Enterprise Services® Exceptions Package automates and simplifies your network adequacy exception request process for CMS or the State, leaving you with more time to focus on other priorities. Discover how one health plan uses the Quest Enterprise Services Exceptions Package to reduce, expedite and enhance their network exception requests.

Success Stories

Accelerating Expansion with Quest Enterprise Services
Learn how this health plan accelerated its expansion into new counties and states.
“Are We Compliant — or Not?”
They had no effective way to find their own adequacy gaps — but CMS and state regulators were finding plenty
Uniting an Enterprise
Struggling to meet the diverse adequacy requirements of CMS and states, the plan needed a smarter way to work.
Building Their Own HMO
Wanting to set up their own HMO, they needed to build a county-wide Medicare Advantage network — with no previous experience managing CMS network adequacy requirements
A Tale of Two Networks
Having struggled to build a Medicaid network, they now faced the more complex requirements of Medicare — with only one shot to get it right.
The ROI Of Provider Network Management
On-Demand Webinar The ROI of Provider Network Management Quest Enterprise Services provides a positive ROI for Provider Network Management Hear how a New York health plan uses Quest Enterprise Services...

Press Release 

CMS EXTENDS ITS CONTRACT WITH QUEST ANALYTICS

The Centers for Medicare & Medicaid Services (CMS) has extended their contract with Quest Analytics for an additional five-year term to measure the adequacy of all Medicare Advantage Part C & D and Medicare-Medicaid Health Plans’ (MMP) provider, facility and pharmacy networks.

SCHEDULE YOUR COMPLIMENTARY NETWORK ASSESSMENT

Interested in discovering how we can assist you with your service area expansion and network adequacy goals? Schedule your complimentary network assessment with a Quest AnalyticsTM expert today.

Start a Conversation Today!

Connect with us on LinkedIn, Facebook, YouTube, Instagram and Twitter to receive our latest updates about Provider Data & Directory Verification mandates, industry news, events and more!