Finding answers in your provider data should be simple—and now it is. Introducing Quinn, your conversational AI assistant in Quest Enterprise Services® (QES®), that makes exploring your provider data as easy as having a chat.
How Quinn Works
Quinn enhances your decision-making process by offering streamlined, conversational access to your data. No complex setup. Nothing new to manage. You simply ask Quinn your question, and it delivers the answer. Drawing from the rich repository of data behind QES, Quinn helps you retrieve information about individual providers, their access points, gap closure activity, and how they impact network adequacy at the provider level. By making data more accessible and actionable, Quinn helps you make informed decisions, prepare for meetings, and accelerate your network strategy.
Ways Quinn Can Help
To give you an idea of how Quinn can help, here are a few examples of how you might use it.
Example #1: Understand How Network Changes Will Affect Members
When preparing for a potential network change—or responding to an unexpected one—understanding how that change will impact your members is crucial. Consider the scenario of a hospital in your network potentially closing. Instead of generating multiple reports, you can ask Quinn.
Quinn analyzes the data and provides a clear breakdown, telling you how many individuals and which areas will be most affected by that hospital closing. With this information readily available, you can jump straight to assessing the situation and determining your next steps.
Example #2: Compare Providers for Strategic Decisions
Making decisions about provider contracts often involves analyzing multiple data points to determine the best choice. Quinn takes the complexity out of this process, helping you prioritize strategy instead of spending time on manual comparisons.
Let’s say you’re weighing the option to contract with one provider over another. With a prompt, Quinn aggregates the data and assembles a comparison based on the metrics you’ve requested.
The results include a data-driven comparison with analysis and recommendations to guide your decision-making process and help you better understand which provider better supports your goals.
For deeper exploration into each provider, the QES Provider Hub allows you to further review each provider’s information without delay. This level of data visibility supports focused discussions with leadership and other teams, helping to make complex data more actionable.
Example #3: Create Customized Provider Lists
The ability to generate targeted provider lists is invaluable – and Quinn makes it a breeze. Suppose you want a list of the top 20 cardiologists who serve the most members. You can ask Quinn to create a table with exactly what you are looking for, right down to specifics like the provider name, the National Provider Identifier (NPI), address information, phone number, number of members served, and claims by line of business.
Quinn will create a table that you can expand, download, and use as a launchpad for further analysis.
Amplify Your Data Visibility and Expand Your Possibilities
These examples are just the beginning of what Quinn can help you accomplish in QES. By bringing an extra layer of visibility to your data, Quinn makes it easier to access, understand, and act on the information you need. With everything organized in one place, it’s much faster to move from insights to action.
Your data, organized and actionable, is only a chat away. Start exploring how Quinn can help you drive your work forward and discover new possibilities today.
Know Your Data, Grow Your Business
Get a complimentary strategy session with a Quest Analytics expert to learn how we can help you maintain network adequacy, improve data accuracy and achieve astonishing efficiencies.