Presenters
Eric Roberts
Director of Targeted Oversight, SC Department of Health and Human Services
Eric Roberts is a Medicaid operations leader with experience in managed care oversight, network adequacy, and regulatory compliance. He currently serves as Director of Targeted Oversight for South Carolina DHHS, where he leads oversight of five Managed Care Organizations, focusing on encounters processing, provider network performance, provider disputes, subcontractor arrangements, and member grievance and appeals.
Previously, Eric supported statewide regulatory monitoring and major oversight procurements for SCDHHS, advancing CMS aligned initiatives and data driven methodologies that strengthened transparency and plan accountability. His background also includes hospital operations leadership at MUSC Florence Medical Center, where he contributed to ICU expansion, CMS TEAMs quality initiative, and emergency management operations.
Eric holds a Master of Health Administration from the Medical University of South Carolina and a BA from the University of South Carolina Aiken. He is committed to building thoughtful, collaborative oversight approaches that improve access, strengthen accountability, and support better outcomes for Medicaid members.
Scott Westover
Chief Corporate Development and Government Business Officer, Quest Analytics
Scott is a seasoned executive with deep experience across the payer, provider, and regulatory space. Most recently, he served as market president for AmeriHealth Caritas New Hampshire, where he led the plan’s strategic direction, growth, and leadership. His prior experience includes working at Anthem, Inc. as a vice president of provider joint ventures and national accounts, and he has also held senior roles within leading healthcare providers, directing a Medicaid health plan, and driving national health strategy for multiple Fortune 50 corporations.
Recommended Resources
The Totally Adequate Podcast
Initiating conversations on the latest trends, network adequacy and provider data accuracy policy updates, and healthcare provider network management innovations. Subscribe to The Totally Adequate Podcast Spotify Apple Youtube How...