WHAT YOU NEED TO KNOW.
What is BetterDoctor?
Why am I being asked to verify my information?
We reach out to healthcare practitioners like you on behalf of our healthcare payer sponsors because healthcare regulations have made it a top priority to ensure healthcare provider directories are staying current every 90 days. BetterDoctor is a part of Quest Analytics whose mission is to provide health plans with insights about their networks so that they can make better decisions on how they provide access to care to individuals across the nation.
We work with more than 425 health plans (including all eight of the nation’s largest), The Centers for Medicare and Medicaid Services (CMS), multiple state regulatory agencies, and many of the nation’s leading health systems.
How often am I required to verify my information?
What happens if I don't verify my information?
Do you sell the data?
How will my information be used?
Why are accurate provider directories important to consumers and health plan enrollees?
What if nothing has changed since my last attestation?
What if I already validated directly with my health plan or a through a different service?
Where can I get an access code?
You may have received communication directly from your sponsored payer about outreach. Please note, we will contact you no later than 30 days prior to your next attestation due date and provide you with your access code.
If you have misplaced your access code – we will be contacting you again within the next week and provide you with the access code. Please add BetterDoctor to your safe sender list to ensure our outreach requests do not end up in your spam.
How do I make changes to a submitted form?
Still have questions?
We’re happy to help you with the validation process, guide you through provider data regulations or answer any of your questions. Please visit our Help Center to find more answers or to contact support.