Free Quest Analytics Infographic
CMS Star Ratings Prioritize Consumers

Five Things to Know About the Changes
In 2020, CMS announced key changes to the methodology for calculating Medicare Advantage (MA) Star Ratings. The changes place greater emphasis on Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and patient experience. We know you’re busy, so we compiled the list of changes for you. Our infographic makes it simple for you to get a quick overview of the key points health plans want to be aware of and incorporate in their business strategies going forward.

CMS Resource Hub
Our long-standing relationship with the Centers for Medicare & Medicaid Services (CMS) allows us to help you position your organization for success. Find our growing collection of guides, videos and tools to help you achieve your Medicare Advantage Part C & D, Medicare-Medicaid and FFM QHP goals.

Deliver on tomorrow’s goals by planning today
We are committed to assisting our customers in their quest for accurate provider directories and adequate health networks that maintain appropriate access to care for your members.