Be prepared, not surprised. Explore our Resource Center to learn about the Provider Directory requirements, listed in the No Surprises Act – Section 116 Protecting Patients and Improving the Accuracy of the Provider Directory Information. Find out what’s new and what you can start doing today to succeed.

AHIP Webinar: Quest Analytics Presents


June 29, 2021 | 2:00 – 3:00 P.M. EST

Quest Analytics is partnering with AHIP to continue the conversation about the new Provider Directory Verification requirements listed in the No Surprises Act. Join us and learn about:

  • The new provider directory accuracy requirements
  • The effect these requirements could have on your business
  • Which strategies to implement now

Save your spot today!

On-Demand Webinar

No Surprises Act: What You Need to Know and Why

The No Surprises Act includes regulations that will affect most of our health plan clients. As many are just learning about the new provider data requirements, we want to share the cliff notes and answer the most common questions. Watch the on-demand webinar to learn best practices, strategies, and actionable steps you can take today to align with the new federal requirements.

Surprise Billing Resource Center

Surprise Billing Legislative Brief

What Does the No Surprises Act Mean for You?

We did the work, so you don’t have to. In the depths of the 5,000+ word Omnibus bill was the No Surprises Act. The Act eliminates surprise medical billing and requires commercial, qualified health plans (QHP), and employer-based health plans to maintain accurate provider directories. Read our legislative brief to learn about the key changes affecting health plans.

Surprise Billing one Sheet

Adding Value – Reducing Risk – Meeting Compliance

Quest Enterprise Services (QES) Adequacy and Accuracy solutions can help you meet the requirements of the No Surprises Actincluding establishing and automating a data verification process. We have the only provider network management solution that can link your provider data accuracy and your network adequacy in one platform. Learn how we can help.

Surprise Billing Infographic

Implementation In Four Phases

There is a lot to consider and accomplish as you prepare for the mandate. Where do you begin? What happens next? What is a realistic timeline? We’ve mapped out the process for you. Download the Four Phases of Implementing a Provider Data Verification process.

Surprise Billing Infographic 2

Eleven Questions to Ask Your Teams

As a best practice when preparing for the Provider Data and Directory Verification mandate, it is imperative that you understand your current process. Download the top eleven questions we recommend you ask your teams


Frequently Asked Questions

Section 116: Protecting Patients and Improving the Accuracy of the Provider Directory Information, requires health plans and providers to work together to maintain up-to-date provider directories. Discover the answers to the top questions about the new requirements.

A Health Plan’s Implementation Strategy Guide

James Lamb, our VP of National Payers Segment, coaches you through the four phases of implementing a Provider Data and Directory Verification process.

Understand the Provider Directory Requirements

Eliza Hoffman, our VP of Regional Payers Segment, shares what health plan Network Management teams can do to establish new processes for ensuring provider data and directory accuracy.

Top 3 Things the “No Surprises Act” Means for Health Plans

It’s staggering to think that, according to researchers, one in five emergency room visits results in an individual receiving a bill for treatment or services they expected to be covered by their health plan but weren’t. These unexpected, costly, and often frustrating charges are aptly called Surprise Medical Bills…

Top 3 Things the No Surprises Act Means for Health Plans

Deliver on tomorrow’s goals by planning today

Our main priority is assisting you with your day-to-day roles and responsibilities of ensuring accurate provider directories and adequate health networks, in turn, maintaining appropriate access to care for your members. We encourage you to lean on us as much as you need. Each of us at Quest Analytics has the tools and technology to help you and your team meet the needs and goals you have for your Medicare Advantage, Medicaid and Commercial lines of business.

Book a Strategy Session

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